ERP Solutions in Dubai

What UAE compliance adds to the scope

Any ERP sold in the Emirates has to handle VAT, and most handle it adequately once configured. The differences show at the edges — designated zones, reverse charge on imports, out-of-scope exports — where a wrong tax code produces a return that does not reconcile.

Corporate tax raised the stakes on the chart of accounts, and the Wage Protection System puts a hard format requirement on payroll. These are scope items, not afterthoughts, and a proposal that does not mention them has not been priced properly.

What a proposal should tell you before you sign

ERP proposals are easy to compare on price and hard to compare on substance, which is how a cheaper quote turns into a more expensive project. A proposal worth accepting names the consultants who will do the work, states what is in scope and what is explicitly out, and commits to a date.

Ask what happens when scope changes, because it will. A change-request process agreed at the start is a conversation; the same discussion held mid-project without one is a dispute. Ask who owns your data and how you would extract it if the relationship ended — a straightforward answer says a good deal about the provider.

Ask, too, what support looks like after go-live and what it costs, since the implementation fee is the smaller number over five years. We put these in writing before work starts rather than leaving them to be discovered.